Must “Human agent with AI assist tools” be labeled under Art. 50?
Phone & Interaction — No AI voice. User speaks with a human.
Not required
No labeling under Art. 50 AI Act required. No AI voice. User speaks with a human.
How to implement
- •As long as no AI voice/avatar: no duty.
- •State clearly and unambiguously at the start of the call that AI is in use.
- •Example: “You are speaking with an AI-powered assistant.”
Orientation based on the EU AI Act (Art. 50). Not legal advice. For borderline cases consult a qualified lawyer. Effective from 02.08.2026 · ai-act-checker.com